Tag ~call center

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Call center automation software vendor Replicant raises 78M

Proving that contact center tech remains desirable Invoca raises 83M

techcrunch permalink apps artificial intelligence cloud enterprise funding saas startups tc assembled basis set ventures call center customer experience management customer support funding startup

Customer support management platform Assembled lands 51M

techcrunch permalink artificial intelligence cloud enterprise funding fundings exits recent funding saas startups tc ai bow capital call center funding loris sentiment analysis servicenow startup

Fresh from controversy call center analytics firm Loris raises 12M

techcrunch permalink startups australia call centers contact centers customer service operative intelligence

Operative Intelligence helps contact centers figure out what customers really need

techcrunch permalink artificial intelligence cloud enterprise funding fundings exits saas startups tc ai artificial intelligence battery ventures call center customer service machine learning natural language processing nexus venture partners nlp

Neuron7 raises 10M to help customer service agents find solutions

feeds.feedburner permalink artificial intelligence funding fundings exits recent funding startups call centers customer service machine learning sanas speech recognition

Sanas aims to convert one accent to another in real time for smoother customer service calls

techcrunch permalink ai enterprise startups call center eqt ventures

Parloa raises 21M to add a little automation to contact centers

techcrunch permalink enterprise robotics ai startups tc amadeus capital partners artificial intelligence automation call center contact center funding georgian khosla ventures machine learning point ventures polyai twilio ventures voice recognition

PolyAI lands 40M to handle contact center calls automatically