Tag ~call center

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Proving that contact center tech remains desirable Invoca raises 83M

Neuron7 raises 10M to help customer service agents find solutions

Call center automation software vendor Replicant raises 78M

Operative Intelligence helps contact centers figure out what customers really need

Sanas aims to convert one accent to another in real time for smoother customer service calls

Fresh from controversy call center analytics firm Loris raises 12M

Level AI applies algorithms to contact center pain points

PolyAI lands 40M to handle contact center calls automatically

Customer support management platform Assembled lands 51M

Parloa raises 21M to add a little automation to contact centers

Sanas taps AI to change call center workers accents in real time