Tag ~call center

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Operative Intelligence helps contact centers figure out what customers really need

Parloa raises 21M to add a little automation to contact centers

Call center automation software vendor Replicant raises 78M

Sanas aims to convert one accent to another in real time for smoother customer service calls

Neuron7 raises 10M to help customer service agents find solutions

Customer support management platform Assembled lands 51M

Level AI applies algorithms to contact center pain points

PolyAI lands 40M to handle contact center calls automatically

Proving that contact center tech remains desirable Invoca raises 83M

Fresh from controversy call center analytics firm Loris raises 12M